Redcap - Lowcountry Service Concierge, of Beaufort, SC, has joined the NHWA!

Jack Luber, Executive Director

Greetings and salutations!

Redcap - Lowcountry Service Concierge, of Beaufort, SC, has gained Accredited Member status in the NHWA.

Redcap is a brand-new Home Watch, concierge and auto detailing business based in Beaufort, South Carolina. Owners Jeff and Lauren Tillapaugh are second-time business owners in Beaufort: their first was a waterfront restaurant and market in a gated community. During their four-year ownership of the restaurant, Jeff and Lauren came to view their customers as family and discovered many unmet needs, especially among second-home owners and elderly members of the community. Based on those needs, they developed Redcap, offering Home Watch, concierge, and mobile detailing services. They look forward to building on the relationships they have already developed in the local community and caring for their customers in a different way.

Jeff and Lauren have over a decade of combined customer service experience and thrive on delivering genuine, high-quality hospitality experiences where “old-fashioned service” meets modern efficiency. Jeff is from Cobleskill, New York, and has degrees from SUNY Cobleskill, Ithaca College, and SUNY Cortland. He has worked as a teacher, a collegiate program coordinator and restaurateur. Lauren is from Douglasville, Georgia, and has degrees from Agnes Scott College and Cornell University. She has worked as an event planner, marketing director, consultant and restaurateur.

Jeff and Lauren have a 2-1/2 year old daughter, Maren (who is the real “boss” of them) and a Weimaraner, Oliver. They love living in the Lowcountry and enjoy going to the beach, kayaking and dining out in Beaufort, Charleston, and Savannah’s amazing local restaurants. They are excited about being a part of the community of Home Watch professionals at the NHWA and getting to meet many of them at the Conference last month.

Lauren and Jeff Tillapaugh

Redcap - Lowcountry Service Concierge serves Beaufort and the surrounding communities, including Fripp Island, Dataw, Habersham, and Port Royal. They can be reached at (843) 822-REDC (7332) or redcapbeaufort@gmail.com. Their website is www.redcapbeaufort.com and can also be found on Facebook, Twitter and Instagram.

Welcome, Jeff and Lauren! As always, I wish you

Much success,

Jack