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NHWA Official Blog

Stay up to date with the National Home Watch Association and the Home Watch Industry.

Tuesday, November 19, 2013

Snowbird Services, LLC, of Fort Wayne, IN, joins the NHWA!



Jack Luber, Executive Director
 
Snowbird Services, LLC, of Fort Wayne, IN, has gained Accredited Member status in the National Home Watch Association.

We've been talking with owner Jason Rey since 2012, when he was starting up Snowbird Services. Jason saw the need for a Home Watch business when his in-laws began traveling to Florida to escape snowy Indiana winters. He would frequently stop by to check the doors and windows, shovel snow, pick up leaflets and, in once case, repair a faulty water heater that would have cost hundreds of dollars for them to fix while away from home. As a lifelong handyman and Jack-of-all-trades, Jason thought that others in the Fort Wayne area would appreciate knowing their home was being looked after by a trusted partner. Jason puts an emphasis on complete home care while owners are away—from filling the fridge for the owners' return to repairing and remodeling.

Before starting Snowbird Services, Jason worked in the heavy construction equipment industry, focusing on customer service.  As a husband, father of two, and lifelong resident of Fort Wayne, Jason offers peace of mind while families are away from home. In Jason's free time he enjoys attending his children's activities, yard work, and cheering on his Indianapolis Colts.


Jason Rey

Snowbird Services serves the Greater Fort Wayne area, and the counties of Adams, Allen, DeKalb, Wells, and Whitley. Jason can be reached at Jason@GetSnowBirdServices.com or at (260) 312-8510. You can also visit his website at www.GetSnowBirdServices.com

Welcome, Jason! As always, I wish you
Much success,
Jack

Tuesday, November 12, 2013

Lake Chelan HomeWatch of Manson, WA, gains NHWA accreditation!



Jack Luber, Executive Director




Washington is in the house!

Ron and Jennifer Trickett decided to start Lake Chelan HomeWatch in 2012 after experiencing the anxiety of owning a second home themselves. Many of their friends and neighbors with second homes also shared similar worries. They tried the “Neighbors Doing Favors” program, only to discover that their home had been left unlocked for weeks; on another occasion, a ruptured exterior water line spewed forth water for days until someone finally noticed and called them. They had sprinkler systems malfunction, resulting in either floods or dead plants. Several times they discovered their home overwhelmed with sewer gases from dried-out plumbing drains. Their unfortunate friends without the “Neighbors Doing Favors” program had even more horrific stories of flooded homes, thousand-dollar water bills, damaged heat pumps, and many more stories too numerous to list. Certainly, anyone with a second home can easily relate and fill in the blanks with their own particular “awake during surgery” experiences.

The overwhelming common denominator was that as absentee home owners, they had nobody looking out for their best interests and their beloved homes. Instead of arriving and enjoying their vacation homes, they would end up spending this precious time chasing down parts, fixing things, or waiting for service people to show up. Of course, finding someone to do anything on a holiday or weekend in a resort community is next to impossible and very costly. They also knew that many of the other minor issues could have been simply avoided if someone qualified had been around to periodically check on and “exercise” the various systems in the homes. They decided that there had to be a better way to achieve some peace of mind, and they knew there were others out there also frustrated about working on their second home during precious vacation time, and then worrying about their vulnerable properties until their next visit.

Their many years of experience in designing, building and marketing homes makes them very qualified to critically assess and monitor clients’ homes and other recreational assets. They started Marshall Homes in 1993 and built many spec and custom homes in the Seattle area. They have extensive experience dealing with various building systems and subcontractors, and they know where and when to look for the types of problems that eventually will come up in clients’  homes. They not only monitor and “exercise” homes, but they also assess and check out the critical life safety systems and security provisions and prepare a list of recommendations to keep potential damage from becoming a disaster.

Ron and Jennifer have owned property in the Lake Chelan area for over 10 years, and as of 2012 have finally made the area their permanent home.


Ron Trickett
Jennifer Trickett





















Ron treats each home under his care and supervision as if it were his own home. In his free time, Ron enjoys boating on Lake Chelan, spending time with family and friends, snowmobiling, and tasting the great wines of the region. He volunteers time and donates to help support the Manson Business Association, Habitat for Humanity, and raising funds for the annual Manson Bay Fireworks Events.

Jennifer handles the administrative and accounting operations and provides invaluable support to the entire team. She has over 25 years of customer service experience in construction, retail, health supplements, and the hotel/lodging industries. She has a real passion for serving people and cares deeply about their clients. Her hobbies include traveling, cooking, reading and crocheting, as well as spending family time with Ron and her two adult sons.


Lake Chelan HomeWatch serves Manson, Chelan, Entiat, and Orondo. Ron can be reached at (206) 940-3154 or ron@lakechelanhomewatch.com. Their website is coming soon!

Welcome, Ron and Jennifer! As always, I wish you
Much success,
Jack



 

Thursday, November 7, 2013

HawkEye Home Watch, of Fountain Hills, AZ, joins the NHWA!



Jack Luber, Executive Director

 

HawkEye Home Watch has earned Accredited Member status by the National Home Watch Association.



Owner Mike Padgett moved to Fountain Hills, AZ, in 2001. When he saw how many part-time residents there were in the area, he realized that a Home Watch business would be beneficial to his community.  After being mentored by an established Home Watch business in Sun City, AZ, he decided to launch HawkEye Home Watch in 2011.



Mike’s background experience is with home renovations, general handyman repairs, and property management for a local homeowners association.  He has many years’ experience working in the field of customer service, and he knows that trust, honesty, integrity and reliability are key factors in keeping his clients happy with the services he provides.

Mike Padgett


HawkEye Home Watch is part of the local Fountain Hills Chamber of Commerce and the Fountain Hills Business Alliance.



HawkEye Home Watch serves Fountain Hills, Rio Verde, Tonto Verde, Scottsdale, N. Scottsdale, Tempe, Mesa, and Gilbert. Mike can be reached at 480-939-9888, or you can visit his website at www.HawkEyeHomeWatch.com.

Welcome, Mike!
As always, I wish you
Much success,
Jack

Thursday, October 10, 2013

Carlson Concierge of Scottsdale, AZ, joins the NHWA!




Jack Luber, Executive Director

Carlson Concierge, LLC, of Scottsdale, Arizona, has gained Accredited Member status in the National Home Watch Association.



Owners Maureen and Lee Carlson started Carlson Concierge after a friend/first client visited them in Seattle and saw first-hand what Lee could do as far as finishing work and handyman services, as well as Maureen’s talents for planning, organizing and marketing (she had chaired a large non-profit auction). The friend thought the market for concierge companies in Scottsdale was ripe because there was a need for trustworthy, ethical companies that had both the handyman side and the organizational/ communications side. Coincidentally, Maureen and Lee were ready to go after their life-long dream of owning a business together. So, after vacationing in Scottsdale for many years, Maureen and Lee moved there in 2009, investigated concierge/home watching businesses, and Carlson Concierge was born.



Maureen received her Marketing and Management degree from Creighton University. She was a Regional Sales Manager for a fundraising company for many years, until they started their family.



Lee graduated from the University of Washington and was an Operations Manager for a Sports Marketing Company for many years.  



Carlson Concierge is divided into five different divisions, including: home watch, VRBO concierge, destination club home management and concierge, handyman, and personal investment property management.  



They work with many US and Canadian homeowners, and are the main concierge for destination clubs and VRBO rental homes in Scottsdale. Their customers find us to be exceptionally trustworthy, thorough and conscientious. Their motto is, “Leave your home to our care when you can’t be there!”



Lee and Maureen Carlson

Lee and Maureen both grew up in Minnesota and then lived in the Pacific Northwest for twenty years before moving to Scottsdale four years ago. They say they will always have a home there, as they love the weather and the quality of life!  Because they have traveled and lived in so many places, they have many friends and contacts that have built their business. 


Between three kids that are all in club sports, private school, and running their 24/7 business, Maureen and Lee stay very busy.  They enjoy hiking and traveling as a family.  This summer, they spent two weeks in the Mediterranean!


Carlson Concierge serves all of Scottsdale, Paradise Valley, and the Biltmore area in Phoenix. They also serve the Superstition Mountain Country Club. They can be reached at (480) 318-6829, or on the Web at www.carlsonconciergeservices.com.



Welcome, Maureen and Lee.


As always, I wish you

Much success,

Jack